Shipping Policy

Thank you for shopping with Direct Homestead Supply. We're committed to delivering your order reliably, quickly, and with the care it deserves. Below you’ll find all the details about our shipping process:

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Shipping Cost
We offer free shipping on all orders within the continental United States—no hidden fees, no surprises.

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Order Cut-Off Time
Orders placed before 6:00 PM EST (Monday–Friday) will begin processing the same business day. Orders placed after this cut-off will be processed the following business day.

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Processing & Delivery Time

• Processing Time: 1–2 business days

• Transit Time: Typically 4–7 business days, depending on your location and item availability

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Shipping Methods
We use trusted third-party freight carriers to ensure safe delivery of your items. Many larger items are shipped via 18-wheeler trucks and may require a scheduled curbside delivery. Please provide an accurate phone number during checkout so the carrier can reach you to arrange delivery.

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Order Confirmation & Tracking
Once you place your order, you'll receive an email confirming that we've received it and that your payment was successful.
Within 1–2 business days of dispatch, you’ll receive a second email with your tracking number and a link to monitor your shipment’s progress in real time.

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Need to Update Your Shipping Address?
If you need to change your delivery address, please contact us within 24 hours of placing your order by emailing support@directhomesteadsupply.com.

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Cancellations
You can cancel your order before it ships for a full refund. If your order has already left the warehouse, it will fall under our standard return policy. For help, just reach out to our team.

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Damaged or Incorrect Orders
Please inspect your package upon delivery. If you notice any issues—damaged items, defects, or wrong products—contact us right away. We’ll make it right and cover return shipping for any items that arrive damaged or incorrect.

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We're Here to Help
At Direct Homestead Supply, we want your entire shopping experience to be smooth from start to finish. If you have questions about your shipment or need any assistance, don’t hesitate to get in touch:

📞 Phone: 000-000-0000
📧 Email: support@directhomesteadsupply.com
📍 Address: (INSERT BUSINESS ADDRESS)