Product Quality Guarantee

At Direct Homestead Supply, we stand firmly behind the quality of every item we offer. Your satisfaction is our top priority, which is why all of our products are backed by a manufacturer’s warranty. If you’d like to know the warranty details for a specific item, feel free to contact us—we’re happy to provide that information.

What if my order arrives damaged?

We recommend carefully inspecting your package at the time of delivery. If you notice any signs of damage—including to the outer packaging—please make a note of it on the delivery receipt. If you're unable to fully inspect the contents at that moment, write “possible damage” as a precaution.

Should your item arrive with any damage, simply email clear photos to support@directhomesteadsupply.com, and we’ll take care of the issue right away—typically within one business day. Whether it’s a replacement or refund, we’re committed to making things right.